Acceptance of Terms: By purchasing and using the products ("Products") provided by Insitu Agritech Pvt. Ltd. ("Company"), you agree to be bound by the following terms and conditions ("Terms & Conditions"). These Terms & Conditions constitute a legally binding agreement between you and the Company.
Order Acceptance: All orders are subject to acceptance and availability. The Company reserves the right to cancel or refuse any order at any time in its sole discretion.
Pricing: The prices of the Products are subject to change without prior notice. The Company strives to ensure that all pricing information is accurate, but errors may occur. In the event of a pricing error, the Company will notify you and provide you with the option to cancel your order or proceed with the corrected price.
Ownership: The Company retains ownership of the Products until payment has been received in full.
Intended Use: The Products provided by the Company are intended for agricultural use only. You agree to use the Products strictly in accordance with the recommended guidelines and instructions provided.
Order Processing and Shipment: The Company offers shipping services for the Products to the specified delivery address provided by the customer during the ordering process.
Processing Time: Orders will be processed and shipped within four business days from the date of order confirmation and payment clearance.
Delivery Timeline: The estimated delivery timeline is 5-7 business days for domestic shipments. Please note that delivery times may vary depending on the destination and any unforeseen circumstances beyond the Company's control.
Carrier Responsibility: The Company is not responsible for any delays or issues caused by the shipping carrier or customs authorities.
Customer Responsibility: You are responsible for providing accurate and complete shipping information. The Company is not liable for any delivery issues or additional costs incurred due to incorrect or incomplete shipping details provided by you.
Data Collection and Processing: The Company respects your privacy and processes your personal data in accordance with applicable data protection laws. By providing your personal information, you consent to its collection, use, and processing by the Company.
Purpose of Data Processing: The Company may collect personal information, including but not limited to your name, contact details, and billing/shipping address, for the purpose of order processing, delivery, and customer support.
Communication: The Company may use your personal information to communicate with you regarding your orders, promotions, and updates about its products or services. Your personal information will not be shared with third parties unless required by law or with your explicit consent.
Security Measures: The Company employs appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Refund/Return Eligibility:If you are unsatisfied with your purchase, please contact the Company's customer support within 15 days of receipt to initiate a refund or return process. Refunds or returns will be evaluated on a case-by-case basis, and eligibility will be determined by the Company based on the condition of the returned Product.
Return Shipping Costs:In the event of a refund or return, you may be responsible for return shipping costs, unless the Product is found to be defective or damaged upon receipt.
Order Cancellation:Cancellations of orders can be made within 24 hours of order placement. Please contact the Company's customer support team to request a cancellation.
Company's Right to Cancel:The Company reserves the right to cancel an order due to unavailability or other reasons. In such cases, a full refund will be provided to you.
Please note that the above policies are subject to change at the discretion of the Company.